It was better in the past but they've learned to take advantage of this department. - Transcription Specialist Press Ganey Employee Review

Very low pay. The market evaluation for the duties that they have you do seems to be very outdated with what they have tacked on in the past few years. If work is slow they can tell you to log out and they will tell you to watch your email when to log back in that will interfere with your day-to-day life. If another department is slow they can mandate you to come into the office and work And it seems that this is the only department that is mandated to do that. But thanks for going above and beyond are generic and hollow. When asked about the salary raise it was stated to the employees that it was the market rate and that since nobody was quitting it would not be looked into. The flexible schedule is not as flexible as it used to be since COVID and there is no sign that it won't ever revert back. 401k has been suspended multiple times because the company was low on the sales end and then they would proceed to purchase companies because it was in a different fund.