Good money, horrible management - Hospitality Attendant Pullman Hotels Employee Review

Major issues with management - completely out of touch with people actually on the floor. There was never enough staff in to actually function at a 5 star level. The team were all trained at different levels - so no consistent training across breakfast and dinner team. I was a casual for 8 months, during my interview I was told I would get a part-time contract. I show up for my first shift and it’s a casual contract instead. I was working 30+ hours a week, sometimes starting at 5:30am and other times finishing as late as 3:30am. There was no balance to the hours they put you on.