Pullman Hotels Reviews

3.9

74% would recommend to a friend

(177 total reviews)
avatar

Sébastien Bazin

92% approve of CEO

63% positive business outlook

Pullman Hotels has an employee rating of 3.9 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pullman Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

177 reviews
2.0
20 June 2019
Recommend
CEO approval
Business outlook

Pros

It’s a decent pay per hour. The team were great!

Cons

Major issues with management - completely out of touch with people actually on the floor. There was never enough staff in to actually function at a 5 star level. The team were all trained at different levels - so no consistent training across breakfast and dinner team. I was a casual for 8 months, during my interview I was told I would get a part-time contract. I show up for my first shift and it’s a casual contract instead. I was working 30+ hours a week, sometimes starting at 5:30am and other times finishing as late as 3:30am. There was no balance to the hours they put you on.

4.0
17 Aug 2025

Planning and Eventa

Recommend
CEO approval
Business outlook

Pros

Free lunch everyday, get to work collaboratively with heaps of departments. The team is generally very supportive and friendly.

Cons

Overworked for small salary, no real opportunities for pay rises.

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Pullman Hotels Response
8mo
Thank you for taking the time to write your feedback and share your experience. Your comments are heard and will be acted upon to enhance our collective experience in the Heartist community. Best regards, Accor People & Culture
3.0
9 Aug 2025

Management

Recommend
CEO approval
Business outlook

Pros

Inclusive and listens to staff complaints.

Cons

Don’t pay heed to work life balance.

avatar
Pullman Hotels Response
10mo
Thank you for taking the time to write your feedback and share your experience. Your comments are heard and will be acted upon to enhance our collective experience in the Heartist community. Best regards, Accor Talent & Culture
Viewing 1 - 3 of 177 Reviews

Glassdoor has 353 Pullman Hotels reviews submitted anonymously by Pullman Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Pullman Hotels is right for you.