If all else is equal, PwC is the best within its industry - Audit Senior Associate PwC Employee Review

4.0
22 July 2011
Recommend
CEO approval
Business outlook

Pros

First off, the most negative comment anyone can give for a public accounting company has to do with work-life balance. Well, that is the industry norm. If you're entering into this industry with an expectation of a leisurly work schedule then you're in for a rude awakening. Heck, any deadline-based job comes with a bit of crazy work hours especially during deadline time. So, if we remove what I would say is a constant across all accounting firms, here are the pros of why PwC is the place to be for a public accountant: - Great client base: PwC is the leader when it comes to having the most Fortune 500 companies as clients (E&Y has the most in the Fortune 1000 range, by the way) which means you can experience a diversity of clients unlike anywhere else. Moreover, if big clients are not your cup of tea, PwC has a specified PCS group for smaller, private clients. This group allows you the opportunity of getting to know your clients on a very personal, mom-and-pop-type level while still having access to the resources of a large, global company. - Excellent resources: PwC's technical research tool is very helpful and easy to access. More than that, PwC has put in a great effort to organize a network of specialized groups where folks who are experts in certain topics are readily available to you for technical advice, and this is not just on a national level (which is common with most firms) but on a local office level as well. - Great benefits: I wasn't too sure about whether my health benefits were any good or not until my doctors and dentists pointed out that my benefits are better than most. They have decent vacation packages. In the summers, they offer a flex 9/80 schedule (of course, depending on your client commitments). They do offer a reduced pay sabbatical option as well. PwC is well-known for its all-inclusive cultural environment. They have amazing social networking groups for pretty much any kind of sub-group you may belong to, esp. for working moms. In addition, in most offices, they have split their groups up into smaller sub-sets based on client industries. Doing so, provides a smaller network of colleagues, HR help, coaches and resources. - Good leadership: Look, these guys aren't dumb when it comes to compensation talk. They fully know how much they can afford to pay out to be competitive yet still have a good profit margin for themselves. Simply put, they can't compete with most industry pay scales. However, when it comes to having truly genuine leaders who are not only some of the best people to learn from but also there to look out for you, PwC has some of the best of them. - Great teams: This is common in most public accounting jobs that most of your colleagues are in the mid-20s to mid-30s range which means it's a good group of like-minded people who do make the long work hours bearable. Okay, so all of these pros are based on my personal experience. Guess what? You ask another person in the same position and in the same office and I guarantee they will have a much different experience. It's very true that there are a few (probably many) rotten apples when it comes to horrible clients or horrible teams. What I've seen is that if you're open and close with your coaches and HR folks, then they will try their best to accomodate your needs. So why do public accounting? Well, if nothing else, this is still a good career-starter. The "perceived" value given to a public accounting experience is tremendous. I say "perceived" because up until the associate/senior associate level, it's mostly grind work that you can train a monkey to do (mostly but not always). It's usually towards the latter part of senior-ship and upwards when you truly start to analyze matters, provide true advice to clients, etc. But guess what? Most of the times, your clients are much more clueless than you are. Even after two years in public accounting, you probably know more than someone who's been in the same accounting role for ten years in industry, mainly because you see a diversity of things and are expected to run things pretty much on your own. So, yes, if you want that career builder, do public accounting. Having said that, if you have the stamina and desire to challenge yourself at the cost of other personal things in your life, then hey, stick around even longer - it does get worse before it finally starts to get a little better... just a little! One last comment, if you feel like these comments are pretty harsh on industry jobs, well, it's based on the generalization of most clients we see. But yes, there are some industry jobs out there who give you all the diversity, learning, etc. you seek without making you work as hard. It's just a matter of truly searching for those opportunities.

Cons

Okay, why ignore the obvious cons. Here they are: - Work-life balance: This job really isn't for those who have a strong family structure with whom you want to spend all your time. This is not to say there aren't several people who do manage their family life (they have flex work programs for those not wanting the crazy hours but, of course, then your compensation is reflective of that as well), but the point is, it really can be a challenge to keep up with your personal commitments. First off, you pretty much don't exist to your friends and families during January - March (I wouldn't say you work crazy busy hours ALL throughout those months, but you def. work more than 50 hours through most of it. I think depending on your client's deadline, you do work upwards of 80 hours for about 2 weeks or so). After that, you have your quarters (not totally crazy but have the potential to be busier than usual), then SOX work, then interim, and let's not even mention all the special little projects that your clients spring on you when they're going through acquisitions, IPOs, etc. The two direct contributors to the horrible hours are [1] inefficient clients who, for the most part, have no clue what they're doing and are usually busy playing mind games with you and [2] inefficiency within the audit teams. Let's face it, auditors aren't perfect either. Sometimes, I feel like it's the blind leading the blind because you have a bunch of young auditors set loose with minimal instructions trying to figure out how to do an audit contrasted by a bunch of clients who are probably resentful of the fact that a 20-something is asking them questions about their job and seems pretty clueless doing it. There tends to be a lot of "spinning-the-wheel" between managers making unrealistic budgets way early in the year, inexperienced associates usually working on areas with little guidance and a huge communication gap that tends to cause panics esp. near deadline times. And sure, most of this can be mitigated by our leaders and clients' leaders sitting down and coming up with a unified approach to the whole process and associates and seniors and managers being realistic and constantly keeping in touch with expectations (and yes, I've seen it happen on some occasions) but the sad truth is that more often than not, people get zoned in on their areas and lose focus of the big picture, and hence, end up working longer hours. - Compensation: So speaking of those crazy clients who seemingly don't know what they're talking about. Imagine how you will feel when you find out that they probably make a good 20% to 50% more than you and work less than you. It sucks! But as I said before, public accounting, as decent their pay may be (well, not so decent compared to the hours you put in), can't compete with their counterparts in the industry world. So there's a trade-off. You won't get the learning experience that you do in public accounting anywhere else and it's true what they say that your learning starts to plateau once you enter industry, but then again, maybe that supposed "lack of learning" won't matter when you're going home at about 5 every day, enjoying time with your friends and family and are making about $20K+ more than you would in public accounting. - Clueless leadership: So I counter this con with my earlier pro about good leadership. The point is, yes, you do have some really smart managers and partners out there who are willing to help you out. But the flip side is also that most partners and managers care about the bottom line - "Were you able to file on time while not breaking the budget?" If you can manage to do that, you're gold. Of course, it doesn't matter the sacrifice it took for your associates staying later and on weekends and other issues that tend to arise in these situations. Sometimes, it takes a lot of prodding before the partners realize there's an issue. They tend to commit to clients' expectations before even checking to see if their team has the capacity to fulfill those needs.

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5.0
11 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good pay and work-like balance.

Cons

Although most week as between 30-50 hours, some weeks can be 60+ hours.

4.0
13 Sept 2014
Recommend
CEO approval
Business outlook

Pros

There is a lot about the firm that is great. It is a great culture that values collaboration (below the partner level), that truly values diversity of its employees, and that is very collegial. The Advisory business has grown significantly over the past 5 years since reconstituting a consulting arm with the acquisition of BearingPoint, followed by other large acquisitions of PRTM, Diamond and most recently Booz & Company (Strategy& - which is, actually, a dumb name for a company that garners eye rolls and open chuckling among the staff). The firm has also made smaller tuck in acquisitions as well to fill in small, but important strategic capabilities such as Ants Eye View (for social marketing, social media strategy, and social listening), and BGT (for digital marketing agency work). It is a place where you can build a great career if you can deliver great work, excel at networking across the firm, and can build partner support. Exceptional employees are the "average" here, so if you aren't knocking it out of the park all the time then you can expect to only be rated in the middle of the pack, and receive nominal raises and performance bonuses. It has a strong brand in the market. The firm's latest brand health index rated it at the top of the other "big 4" firms (Deloitte, KPMG, and EY) as well as other non-audit/tax firms like Accenture. The Strategy& acquisition added significant strategy consulting capability to position PwC to compete with the likes of BCG, Bain & McKenzie (who have little to no post strategy execution capabilities...meaning they are good at telling you what to do, but aren't really able to stick around to help you do it). Bob Moritz (Senior Partner) and Miles Everson (Advisory Leader) are great leaders who do a good job at inspiring staff to provide great, differentiating client service. They are personable, approachable, and genuine (if they are not, then they deserve an Oscar for their performances - oh, wait, we audit the Oscars...maybe a Tony then). They have a strong vision for how we will shift the firm to a global operating model over the next few years (today, we are a collection of member firms with each territory representing its own firm structure) which will enable us to better serve our clients, most of which operate globally today. All in all, it is a place that I am proud to work at.

Cons

As noted by many, and as inferred by by comment around individual performance above, if you want to get ahead here you WILL work your rears off. Late nights and weekends, with minimal complaining, are the norm for those who are successful. The firm has tried to add in concepts of "flexibility" into our work force - but that is generally ignored in practice by those people actually delivering client work (great thought, poor execution). I know that many complain about what they see as the professional equivalent of "sweat shop rates" when it comes to compensation - but I honestly think that is over blown. Sure everyone would love to make more money, but you can make 6 figures as a Senior Associate and almost $300K as a Director PLUS bonus...so, to me, the pay issue falls on deaf ears. The one area that I think we could really improve on is in the area of our 401K matching percentage which is currently $0.25 on the dollar up to 6% of your contribution. Many of our industry clients match dollar for dollar, so quarter for dollar is a bit of a slap in the face. The technology that we use as practioners, for the most part, is terrible with the exception of some of our new web enabled tools for pricing engagements and managing engagement economics. For the last few years there have been many hints and encouragements that we would be replacing the much hated Lotus Notes (that's right boys and girls, we are still using the best of 1990s technology for email and calendaring). There was a great deal of excitement and buzz in the firm - until we were told that we would not be moving to the standard...Microsoft Outlook. Instead - we are "Going Google". So, not only are we replacing one terrible system with another, we are not actually getting rid of Lotus Notes at all because 1) the Federal practice can't use gMail (the Feds won't certify the security of gMail's cloud) 2) certain accounts (like Microsoft) won't allow the use of Google products (Microsoft was so angry that they lost the replacement of Lotus Notes that we almost completely lost the account), and 3) the rest of the global firm won't be switching. So we will be having to manage two separate email accounts and will be forced to use the terrible Google Docs over what everyone else in the world uses and likes - Microsoft Office. Why did we select Google, one might ask. The answer varies based on who you ask. Some say it is because Google's cloud based tools will allow us to work in ways that we can't today for collaborating on the creation of documents and through Google's "Hang Outs"...this is ridiculous because Google's user experience is horrible (else, Microsoft would be losing market share to them in spades), and Microsoft already has the standard for collaboration through Link and Jive. Some say it is because Google's cloud based services provide a lower total ownership cost - which is also ridiculous because Microsoft has Office 365 available through the cloud with Azure. Some say it is because our technology isn't cool which is impacting our ability to attract talent on campus - which is the most ridiculous reason of all because who really joins a company because they can have a gMail account? Also, I'm honestly not sure how we will be expected to use these fabulous tools in an offline capacity when we don't have internet connectivity (such as on a plane that is not equipped with WiFi). The firm is also replacing its current performance management system (and process for handing out annual performance ratings and subsequent merit increases and performance bonuses) with a new system called the PwC Professional. Basically, they are replacing a tried and true system of documenting written performance feedback (which is good for not only developing people but also for serving as a record of what people don't do well in the event an adverse action needs to be taken against an employee) with a mobile app that captures a rating against five dimensions and which replaces written feedback with oral feedback that has no memory and no record. The "coach" who used to be responsible for representing their "coachees" at the Annual Review Committee time now has almost no role in the performance outcome of their staff displaced by the "relationship partner" who has responsibility now to personally know each and every staff member that they represent so that they can represent them to the other partner only "performance roundtable" discussions. Partners today have very little time for junior staff, let alone demonstrated interest in their individual careers. So now, a process that was cumbersome but was overly fair (you could only talk about things during ARC time that were documented - if it wasn't documented it was if it never happened and you had at least one person who knew you and advocated for you in the room when your performance was being discussed in the form of your Coach) and very transparent is being replaced with the equivalent of a papal conclave supported by a popularity contest. Additionally, this mobile app (Performance Snapshots), only requires commentary if a staff member is not meeting expectations or is partially meeting expectations...so if you are meeting expectations you can't even comment on performance unless you are highlighting a performance differentiator that they only expect less than 50% of staff to have. Lazy reviewers are incentivized through the design of the app to give everyone a meets expectations on all five dimensions and move on. Our attrition rate has been very low for a professional services firm - it will be interesting to see what happens to attrition after the next round of annual reviews using the new PwC Professional.

1310
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