Pros
• Great work culture with a genuinely people-centric approach. • High standards for client impact and quality of work. There is a genuine emphasis on delivering meaningful outcomes rather than simply getting things done. • Strong focus on AI, with senior leadership actively driving adoption and creating opportunities to work on meaningful AI initiatives. • Team engagement activities throughout the year that go beyond being a checkbox exercise. People genuinely participate and enjoy them. • Very supportive environment, with managers and leaders across different levels willing to help when needed. • A culture of openness and transparency where communication is generally honest and accessible.
Cons
The following feedback is specific to my experience within the Consumer India team • The workload can be extremely demanding, with consistently high expectations. While the work is rewarding, it can also be mentally exhausting, and there often seems to be a gap between company wide wellbeing initiatives and the day to day workload experienced by the team. • Standards feel inconsistent, from day to day expectations to career progression. The process doesn't always come across as objective and decision making occasionally feels influenced by factors beyond measurable performance. • Responsibilities are not always distributed evenly. High performers are often expected to keep taking on more, while others are able to contribute significantly less without much accountability. • The India team has lacked strong technical leadership for a long time. This has sometimes led to initiatives losing direction and, in some cases, junior team members not receiving the guidance they needed to succeed. There have been some recent leadership appointments, so hopefully this improves going forward. • At times there seems to be a disconnect between the challenges faced by the India team and the actions taken to address them. Concerns don't always seem to receive the attention they deserve.