Horrible company, incompetent management - Marketing Quince Employee Review

1.0
3 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Fully remote & the health insurance is very good.

Cons

I can speak only from my experience on the marketing team. Your mileage may vary based on what team you’re on. In my time here, any failure of the company has been considered 100% the fault of the marketing team, and somehow specifically Google and Meta. There is a pervasive attitude that if the company is not hitting goals, it is because we, the marketing team, are not marketing hard enough. There is no discussion of product quality, assortment, in-stocks, etc. The merchandising team randomly selects items like dog harnesses, Christmas trees, and coffee table books priced at $10K (not joking) and when we can’t sell through them, it’s marketing who gets put on blast. You should expect to have hours-long meetings where the co-founders pick apart every single ad you’re running, ask incredulous questions about your strategy, and demand to know why you aren’t “moving fast enough.” To them this means turning off campaigns after 1 or less days, ignoring data right in front of your face, etc. Also, prepare for these same experts to log into your ad platforms and change your settings. As others have mentioned, you realize quickly that you have no input into strategy and direction, even of what you’ve been hired to manage. You are executing the whims of two narcissists who think that they’ve reinvented the wheel. There are also the basics: - Pay was late at least three times in my time here - There is no HR, just 1 person and I’m not sure what they do - They introduced a 401k, but no match - You need to provide your own computer. The company doesn’t have an enterprise license for Microsoft Office, so if you need those products, you need to buy them yourself. Expect to pay for any other supplies and equipment you need This is a completely unserious company that will leave you feeling demoralized, gaslit, and like a worse version of yourself. You won’t receive mentorship, training, or learn new skills, and you certainly won’t be celebrated for any of your wins. Look elsewhere.

Explore other reviews about Quince

5.0
15 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-compelling value proposition and strategic vision -challenger mindset.. you're pushed to question long-held assumptions and tradeoffs that no longer need to hold -low-ego culture.. no pointless meetings, no politics to navigate -highly advanced in tech and AI.. proprietary systems are reshaping retail -direct ownership in shaping the trajectory of your work and delivering tangible results for the business

Cons

the pace is fast - if you're looking to coast on the momentum of others, this is not the place for you; expect to be challenged

1.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

It's a fast growing brand with lots of VC backing

Cons

The culture at Quince is relentlessly metrics-driven with little regard for the people behind those numbers. Goals and targets are set at near-impossible levels and discussed openly across the team — if you miss, you're put on blast. If you hit, the targets are quietly raised the next month. There is no winning, only surviving. Performance recognition is completely one-sided. Strong results are ignored; any dip — even the day after a major sale event like Black Friday — triggers urgent escalation from leadership. It creates a culture of anxiety rather than motivation. Workload and scope creep are constant. Responsibilities are regularly added to your plate without discussion or acknowledgment. Taking PTO means you're still expected to check in and attend meetings and are made to feel guilty for being unavailable. There is absolutely no work-life balance here! Benefits are minimal. Beyond health insurance and possible equity, there is very little on offer. For a company at this scale and valuation, the overall compensation package does not reflect the workload or expectations placed on employees. Onboarding is nearly nonexistent. You are expected to perform at full capacity almost immediately with minimal ramp time or support, which is difficult in a remote environment. The environment is competitive in an unhealthy way — individual metrics are emphasized over team growth, which breeds distrust rather than collaboration. Last-minute decisions from leadership are the norm, particularly around major promotions and campaigns, consistently forcing late nights and rushed execution. If you thrive under extreme pressure with no safety net, this may work for you. For most people, it is not sustainable.

3
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