Quince Reviews

3.2

57% would recommend to a friend

(172 total reviews)

Sid Gupta

73% approve of CEO

71% positive business outlook

Quince has an employee rating of 3.2 out of 5 stars, based on 172 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quince employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

172 reviews
1.0
23 Feb 2023

One single decision maker, extreme micromanagement

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- The co-founders, husband and wife CEO and President, are determined to succeed and have created a model that works for customers. We are growing fast. - They are also transparent about long hours, weekend work and a competitive culture. They love the culture as it is, so there are no false hopes that it will change. - They are also very up front that we market as a sustainable brand but that this comes after revenue and profitability. People who are drawn to work here because sustainability is at the top of their list understand through the interview process that this is not that kind of company, which is fair.

Cons

- The co-founders (husband and wife) choose or approve every image, landing page, marketing communication, sku, sku’s cost, product description page, email and retail price. Every single product is chosen by the CEO, and the retail price is decided by the CEO. It's very inefficient, extremely demotivating and is the epitome of micromanagement.  We are a team of people executing the CEO's orders. - The technology at this company is the worst I have ever worked in.  There is an intention to be at the forefront of technology, but that is not even visible on the horizon yet.   - We are now required to have our camera on for all meetings.   - Many blame-focused emails/slacks from the co-founders with many people on copy, with an underlying tone that you may be fired, which is often true.  Public ridicule and blame happens often. - The turnover is extremely high.  Many employees leave after 2-3 months, and most leave within a year.   - PTO requests are often rejected, you get 2 weeks per year.  Do not fall for the fake reviews here that say that there is unlimited PTO, just ask anyone who works here if they or their teammates have had their PTO requests rejected.   - Bonus metrics are set unrealistically high.  If considering an offer, assume your bonus will be $0.   - There are no designers at Quince.  All product is a direct copy.  We now market under the hashtag: #dupes.   - Relationships with agencies and vendors are extremely strained, we pay late and invoices are often rejected multiple times.     - If considering a future with Quince, find someone on LinkedIn that has left the company in your function, there are many that will be willing to share their experiences.   - I honestly was not going to bother posting anything, but the fake positive reviews here made me feel that I had no choice but to do my part in setting realistic expectations for people considering a role here.

1.0
3 Jan 2024

Horrible company, incompetent management

Recommend
CEO approval
Business outlook

Pros

Fully remote & the health insurance is very good.

Cons

I can speak only from my experience on the marketing team. Your mileage may vary based on what team you’re on. In my time here, any failure of the company has been considered 100% the fault of the marketing team, and somehow specifically Google and Meta. There is a pervasive attitude that if the company is not hitting goals, it is because we, the marketing team, are not marketing hard enough. There is no discussion of product quality, assortment, in-stocks, etc. The merchandising team randomly selects items like dog harnesses, Christmas trees, and coffee table books priced at $10K (not joking) and when we can’t sell through them, it’s marketing who gets put on blast. You should expect to have hours-long meetings where the co-founders pick apart every single ad you’re running, ask incredulous questions about your strategy, and demand to know why you aren’t “moving fast enough.” To them this means turning off campaigns after 1 or less days, ignoring data right in front of your face, etc. Also, prepare for these same experts to log into your ad platforms and change your settings. As others have mentioned, you realize quickly that you have no input into strategy and direction, even of what you’ve been hired to manage. You are executing the whims of two narcissists who think that they’ve reinvented the wheel. There are also the basics: - Pay was late at least three times in my time here - There is no HR, just 1 person and I’m not sure what they do - They introduced a 401k, but no match - You need to provide your own computer. The company doesn’t have an enterprise license for Microsoft Office, so if you need those products, you need to buy them yourself. Expect to pay for any other supplies and equipment you need This is a completely unserious company that will leave you feeling demoralized, gaslit, and like a worse version of yourself. You won’t receive mentorship, training, or learn new skills, and you certainly won’t be celebrated for any of your wins. Look elsewhere.

1.0
4 June 2024
Recommend
CEO approval
Business outlook

Pros

Smart people with ambitious goals

Cons

1. Totally unethical interview process of asking candidates to solve current business problems in a case presentation format. 2. Hiring team and recruiter ghosts you until you reach back out for updates several times. 3. Seems like the company is using its interview process to crowdsource solutions.

Viewing 1 - 3 of 172 Reviews

Glassdoor has 178 Quince reviews submitted anonymously by Quince employees. Read employee reviews and ratings on Glassdoor to decide if Quince is right for you.