Great Place to Work, Mgmt is not able to keep up with Employee Suggestions - Sales Associate REI Employee Review

4.0
21 Nov 2025
Recommend
CEO approval
Business outlook

Pros

All the people who work there do their best at the job. They provide health insurance for part-time employees, based on hours. Discounts on gear. People are friendly. Everyone jokes around.

Cons

Inventory system works, but it's definitely behind other retail places I have worked at. If the person who placed an item somewhere in the back is gone that day, you may not find it until they get back. That being said, it usually is pretty organized. Managers may not listen to employee suggestions when asked about how to improve the workplace. If you're someone that loves to put in their two cents on how to make things better for the team, just know it may not be addressed from mgmt or mgmt above the store level.

Explore other reviews about REI

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Fun time with fun employees

Cons

Schedule was tricky to coordinate

3.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

- Excellent coworkers - REI does a great job of hiring enthusiastic and personable staff - Slightly better pay compared with other retail in the area - Prodeals and discounts - Flexible hours - Good (although rapidly diminishing) healthcare benefits

Cons

- Once a (better) company known for its investment in knowledgeable and friendly staff via extensive training and investment, the company has been slowly slashing away at most of what makes it special since the pandemic - Hours and benefits are worsening, proper employee training is becoming hard to come by - lots of mediocrity and sometimes questionable ethical calls made by management - Punitive disciplinary policies that seem to be designed to create higher turnover (advantageous to them given the gradual pay, benefit and policy changes)

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