Terrible Managment - Sales Associate REI Employee Review

1.0
9 Nov 2016
Recommend
CEO approval
Business outlook

Pros

The employees where great, or should I say all of your peers making the same amount of money as you....

Cons

Management pushed the system of signing people up to became members so much that the customers would already be prepared to tell you know thanks as you approached them. Customers starting to complain about it and stop coming into the store. if a customer made a complaint about an employee whether it was warranted or not that employee would almost always get fired.

Explore other reviews about REI

5.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Good managers, deals, coworkers, products

Cons

No cons, I really liked my time.

3.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

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