Better than average benefits, good place overall - Anonymous employee REI Employee Review

4.0
1 Dec 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Good Benefits- health, dental, life insurance, FSA, they'll pay 50% on mass transit pass (vanpools, bus, light rail etc); good discounts on gear, training opportunities available; guaranteed retirement contributions -They promote from within. I started as a cashier, became a manager and now work in the HQ -Great coworkers! -They value diversity

Cons

-I don't think they pay store employees enough -Hard to get new ideas through- there is a lot of old ways of thinking -Work life balance is valued more in some areas of the company than others

Explore other reviews about REI

5.0
24 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Amazon place to develop real world skills

Cons

The holidays were Crazy busy

3.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

- Excellent coworkers - REI does a great job of hiring enthusiastic and personable staff - Slightly better pay compared with other retail in the area - Prodeals and discounts - Flexible hours - Good (although rapidly diminishing) healthcare benefits

Cons

- Once a (better) company known for its investment in knowledgeable and friendly staff via extensive training and investment, the company has been slowly slashing away at most of what makes it special since the pandemic - Hours and benefits are worsening, proper employee training is becoming hard to come by - lots of mediocrity and sometimes questionable ethical calls made by management - Punitive disciplinary policies that seem to be designed to create higher turnover (advantageous to them given the gradual pay, benefit and policy changes)

4
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