Poor treatment of transfer employees - Anonymous employee REI Employee Review

3.0
3 Apr 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great prodeals from the vendors, potentially good benefits (insurance, school reimbursement, etc.), generally fun, low-stress environment to work in.

Cons

Since starting at REI nearly three years ago, I've been a huge advocate of the company. As a new hire, I was impressed by the treatment I received, the attempt to cater to my schedule, the training, the opportunity to get insurance and other benefits. After two years of service and multiple positive reviews, I moved to a different city for school and requested a transfer to the store there. When I arrived, I was told I'd have to "show 'em what I've got" and was faced with a marked decrease in hours (presumable until I proved myself). I found this odd as I'd been "proving myself" for two years and had the endorsement (required on the transfer request) from my previous supervisors and store manager. Why now do I have to jump through hoops to get hours? Why accept the transfer if the store doesn't need employees? It was an ongoing game that eventually impacted my rolling average thus causing me to lose my insurance! I had more hours as a new-hire with next to no experience or knowledge (compared to now) with no trouble at all! Why would REI give more benefit of doubt to an unknown entity than to a dedicated, proven and loyal REI veteran?????

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5.0
16 May 2026
Recommend
CEO approval
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Pros

People and incredible work culture. REI truly walks the walk when it comes to company culture. Significant amount of focus on people and values in a genuine way. Exceptional benefits and pay. Making medical coverage available for all employees part time and full time.

Cons

Not many negatives to share.

3.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

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