Meh - HQ, People Department REI Employee Review

2.0
30 Dec 2019
Recommend
CEO approval
Business outlook

Pros

Discounts and prodeals! Working for a corporation that does good.

Cons

Man, do I have a bittersweet relationship with REI now... Frankly, I had always wanted to work here. They sell, sell, sell you on the opportunity. Once you're in the door, it's a bit depressing. Cubicles galore (yes, that's changing when the new HQ is complete) and managers sit alongside the window like it's corporate America in 2007. It's clique-y and information is on a need-to-know basis, no matter how much they try to pretend they're transparent. If you're an "IC" (individual contributor) you are most definitely treated differently than people managers. It's laughable, really. There are a couple of good people on the HR team. A couple of the best ones retired, leaving pretty big shoes to fill. Otherwise there was a lot of schmoozing at the manager/leadership/business level but not really any time spending getting to know the staff, besides maybe 30-45 minutes when you first join. In my role, I felt like a cog. Doing one think over and over again, reporting on it weekly because somebody somewhere was looking at numbers that didn't really matter anyway because they're the wrong metrics. There are some cool teams at REI and some departments doing state of the art stuff; don't get me wrong. But there is a weird, dichotomous culture and you're not included if you're not one of the cool kids.

Explore other reviews about REI

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Fun time with fun employees

Cons

Schedule was tricky to coordinate

3.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

- Excellent coworkers - REI does a great job of hiring enthusiastic and personable staff - Slightly better pay compared with other retail in the area - Prodeals and discounts - Flexible hours - Good (although rapidly diminishing) healthcare benefits

Cons

- Once a (better) company known for its investment in knowledgeable and friendly staff via extensive training and investment, the company has been slowly slashing away at most of what makes it special since the pandemic - Hours and benefits are worsening, proper employee training is becoming hard to come by - lots of mediocrity and sometimes questionable ethical calls made by management - Punitive disciplinary policies that seem to be designed to create higher turnover (advantageous to them given the gradual pay, benefit and policy changes)

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