Great coworkers and fun relaxed environment - Sales Specialist REI Employee Review

5.0
30 Mar 2014
Recommend
CEO approval
Business outlook

Pros

REI gives it's employees great deals on gear. It is non commissioned sales which creates a relaxed environment where you can really serve customers well and spend time getting to know them and make them feel valued. The flexibility to take unpaid time off(at least as a part time employee) is amazing and makes a lot of flexibility to play in the outdoors.

Cons

Less flexibility during holidays and sales. Don't expect to make a bunch of money. ~$10 an hour. Managers don't make a ton more. Not the greatest opportunity for advancement compared with other fields.

Explore other reviews about REI

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Fun time with fun employees

Cons

Schedule was tricky to coordinate

3.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

- Excellent coworkers - REI does a great job of hiring enthusiastic and personable staff - Slightly better pay compared with other retail in the area - Prodeals and discounts - Flexible hours - Good (although rapidly diminishing) healthcare benefits

Cons

- Once a (better) company known for its investment in knowledgeable and friendly staff via extensive training and investment, the company has been slowly slashing away at most of what makes it special since the pandemic - Hours and benefits are worsening, proper employee training is becoming hard to come by - lots of mediocrity and sometimes questionable ethical calls made by management - Punitive disciplinary policies that seem to be designed to create higher turnover (advantageous to them given the gradual pay, benefit and policy changes)

4
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