Entry Level Job - Great for High Schoolers - Bike Mechanic/Ski Technician REI Employee Review

4.0
14 May 2024
Recommend
CEO approval
Business outlook

Pros

Pro-deals, cool layout of the stores, lots of super nice people work there

Cons

Micro-managed, dusty work environment, little to no pay bonus quarterly/annually, has become super corporate, cares more about getting people to sign up for a credit card than helping people get out on their next trip, laid off people who had been there for years to turn around and hire 1,300 seasonal workers at the minimum wage for "re-structure"

Explore other reviews about REI

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Fun time with fun employees

Cons

Schedule was tricky to coordinate

3.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

- Excellent coworkers - REI does a great job of hiring enthusiastic and personable staff - Slightly better pay compared with other retail in the area - Prodeals and discounts - Flexible hours - Good (although rapidly diminishing) healthcare benefits

Cons

- Once a (better) company known for its investment in knowledgeable and friendly staff via extensive training and investment, the company has been slowly slashing away at most of what makes it special since the pandemic - Hours and benefits are worsening, proper employee training is becoming hard to come by - lots of mediocrity and sometimes questionable ethical calls made by management - Punitive disciplinary policies that seem to be designed to create higher turnover (advantageous to them given the gradual pay, benefit and policy changes)

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