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      Has opportunities and flaws - Anonymous employee Rakuten Employee Review

      3.0
      29 Sept 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent benefits, opportunities for those who are motivated.

      Cons

      Layers and layers of bureaucracy, followed by rampant hiring of new people who are trying to change the organization too quickly.

      Explore other reviews about Rakuten

      5.0
      25 Mar 2026
      Senior designer
      Recommend
      CEO approval
      Business outlook

      Pros

      Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

      Cons

      Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

      4.0
      22 June 2026
      Lead facilities coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

      Cons

      There were no cons while I was there

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