Great employee benefits but compensation lags behind - Human Resources Business Partner (HRBP) Rakuten Employee Review

4.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

1. Employee friendly policies 2. Excellent facilities for employees - Free meals(all 3 meals with healthy salad options and snacks), Local commute allowance, Wellness benefits like gym, gaming room 4. AInization driven org 3. Decent work life balance depending on role

Cons

1. Limited strategic exposure(recent inprovements have been visible) 2. Is operation heavy 3. Compensation is below market standards

Explore other reviews about Rakuten

5.0
25 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

3.0
28 Jan 2026
Recommend
CEO approval
Business outlook

Pros

The company offers great benefits and perks, and the overall work culture can be fun and social. When I first joined, it felt like a positive place to work and a good environment to learn. It’s a solid company to start your career, especially if you’re early on and want exposure to the role.

Cons

While the experience started off strong, there was very little room for growth long term. Opportunities were not distributed equally across the team, and favoritism was noticeable at times. The same individuals were consistently praised for simply doing their jobs, while others’ contributions were rarely acknowledged. The team culture could feel very cliquey, and if you weren’t part of the “favorites,” it was difficult to be recognized or considered for new opportunities. Although leadership often spoke about internal growth and mobility, in reality those opportunities felt extremely limited. Once you’re placed on a team, it’s very hard to move into something new or grow beyond that role. This is a good place to start your career and gain experience, but not a place I would recommend staying long term. If you’re looking for growth, development, and mobility within the company, you may find yourself feeling stuck.

3
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