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      Rakuten

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      Rakuten reviews

      Rakuten.com - Account Manager Rakuten Employee Review

      1.0
      12 May 2016
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Laid back atmosphere. Ping Pong. Casual work attire. You can come in here and look busy and do absolutely nothing and get paid for it.

      Cons

      No company plan. Noncompetitive pay. Management is too busy looking busy trying to hit topline numbers to make their bloated salaries seem justified to the people they report to (either San Mateo or Japan). Anyone who starts here might be gungho but they lose all faith within a few months.

      Explore other reviews about Rakuten

      5.0
      25 Mar 2026
      Senior designer
      Recommend
      CEO approval
      Business outlook

      Pros

      Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

      Cons

      Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

      4.0
      11 June 2026
      Procurement manager
      Recommend
      CEO approval
      Business outlook

      Pros

      remote work, great benefits, executive communication

      Cons

      hard to get movement or pay raises. annual raises are lucky to be 3%

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