FreeCause is a growing company that has provided opportunities to a number of employees since its inception. - Anonymous employee Rakuten Employee Review

3.0
10 Oct 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There is a pretty fun, but hardworking and free-spirited culture at FreeCause. This makes it an enjoyable environment in which to work. They offer great food, and occasional company activities, which lend to a sense of community. Almost everyone there is very nice and pleasant. The office space itself is a great space. Interesting company and work-culture.

Cons

The company is still small, and therefore offers the advantages, and mobility that come with a company that size. It also has a large, foreign, corporate parent that sometimes present challenges in the structure and culture of the company. Though transition has been handled pretty well. Also, because management is constantly traveling, communication and leadership is sometimes inconsistent, and at times can be misguided.

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5.0
25 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

remote work, great benefits, executive communication

Cons

hard to get movement or pay raises. annual raises are lucky to be 3%

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