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      Great people, confusing corporate direction - Systems Engineer Rakuten Employee Review

      4.0
      17 Jan 2017
      Systems engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Solid technical teams in the US/EU, good office atmosphere (in US)

      Cons

      Strategic direction changed every 6 months, Japanese management teams seemed very out of touch with the operational realities of implementing their directives.

      Explore other reviews about Rakuten

      5.0
      25 Mar 2026
      Senior designer
      Recommend
      CEO approval
      Business outlook

      Pros

      Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

      Cons

      Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

      4.0
      22 June 2026
      Lead facilities coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

      Cons

      There were no cons while I was there

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