Rakuten

Rakuten reviews

Look elsewhere for long term employment - Anonymous employee Rakuten Employee Review

2.0

20 Jan 2017

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Company makes an effort to do fun things for staff (quarterly parties, free lunch, snacks, breakfast). Aside from leadership team, co-workers are amazing.

Cons

Office politics get in the way of completing work. Leadership team micromanages everything. Salary is very low. CEO and parent company CEO are treated like gods. If you don't care about not being able to have an opinion and you're interested in just doing what you're told, regardless if it's right or not, then apply for a position here.

Rakuten Response

Thank you for taking the time to write a review. We certainly value your feedback and are happy to hear that you enjoyed working with your fellow employees. We value the information you provided as we are committed to improving the employee experience in the future

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5.0

25 Mar 2026

Senior designer

Recommend

CEO approval

Business outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

1.0

6 July 2026

Member service representative

Recommend

CEO approval

Business outlook

Pros

Free food, benefits are good

Cons

Pay was so bad. The management was awful.

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Look elsewhere for long term employment - Anonymous employee Rakuten Employee Review

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