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      Just Terrible.. - Anonymous employee Rakuten Employee Review

      1.0
      15 Feb 2017
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Not a lot of pros here.. you can find good insurance and cool people virtually anywhere. The the pros and benefits are working here you can find anywhere else.

      Cons

      -Terrible leadership -Absolutely horrendous process (from marketing to sales to fulfillment) -Extremely below market value compensation -Politics - be a yes man or get fired -Sketchy product that does not perform like they claim -Marketing team that fails at marketing at every level for a "world class" marketing company

      avatar
      Rakuten Response
      9y
      Thank you for taking the time to write your review. We are sorry to hear that your experience with Rakuten Marketing did not meet your expectations. We do appreciate and value your feedback and we wish you all the best.

      Explore other reviews about Rakuten

      5.0
      25 Mar 2026
      Senior designer
      Recommend
      CEO approval
      Business outlook

      Pros

      Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

      Cons

      Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

      4.0
      22 June 2026
      Lead facilities coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

      Cons

      There were no cons while I was there

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