Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Rakuten

      Engaged employer

      Rakuten reviews

      All problems come from the top. - Anonymous employee Rakuten Employee Review

      2.0
      20 May 2012
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Overall, employees are very friendly and it a casual, fun environment. The employees make the best of a company which is managed badly.

      Cons

      Managers and above make very bad decisions and are unqualified. They truly don't understand how things work. It is the hardworking employees who are lower on the totem pole who make the company successful. The extremely high turnover rate creates extra work for everyone and this all stems from the uncaring person at the top.

      Explore other reviews about Rakuten

      5.0
      25 Mar 2026
      Senior designer
      Recommend
      CEO approval
      Business outlook

      Pros

      Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

      Cons

      Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

      4.0
      22 June 2026
      Lead facilities coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

      Cons

      There were no cons while I was there

      See reviews by: Helpful|Rating|Date|All
      Related searches: Rakuten jobs | Rakuten salaries | Rakuten benefits | Rakuten interviews | Rakuten conversations
      Rakuten reviewsRakuten reviews in New YorkRakuten review