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      Rakuten

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      Rakuten reviews

      Blooming US HQ in San Mateo with its own problems - Director Rakuten Employee Review

      3.0
      14 Dec 2017
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      - Great and friendly crowd. Refreshing after already 10+ year in the Silicon Valley - Great opportunity for the Rakuten USA to expand aggressively in the US

      Cons

      - Silo'ed business units focused on their own P&L without much regional collaboration - Cultural misfit of Japan vs US (e.g., no work from home policy) - Benefits and Perks are below average vs other companies - Disparate offices make meeting and working logistics harder

      Explore other reviews about Rakuten

      5.0
      25 Mar 2026
      Senior designer
      Recommend
      CEO approval
      Business outlook

      Pros

      Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

      Cons

      Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

      4.0
      22 June 2026
      Lead facilities coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

      Cons

      There were no cons while I was there

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