Destroyed my life - L5 Team Manager Rakuten Employee Review

1.0
20 June 2018
Recommend
CEO approval
Business outlook

Pros

Help with international relocation and immigration to Tokyo headquarters.

Cons

Management is mostly racist and ehnoentric. Treats non-Japanese staff in the Tokyo HQ as zoo animals to gawk at. Very little career advancement if you're not Japanese or can behave like one. There are a few good people working there but overall the company is filled with racist managers and directors that work as hard as possible to push out anyone who doesn't fit into the Japanese stereotype. Death from overwork and suicide rates were also too high. If you decide to work here, try to get out as soon as possible. Don't waste years of your life trying to make things better like I did.

Explore other reviews about Rakuten

5.0
25 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

remote work, great benefits, executive communication

Cons

hard to get movement or pay raises. annual raises are lucky to be 3%

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