Terrible management - Anonymous employee Rakuten Employee Review

1.0
27 Jan 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some of the best professionals that I worked so far. Really friendly and proactive people doing their best for the good of the product.

Cons

The worst management team I've ever seen. The management technical level is unbelievably low. A huge amount of time wasted in political matters and not much interest in improvements to the product, user or employees. A lot of meetings during the day without any proper meaning. The company has no direction, strategy or marketing knowledge. Career opportunities don't exist.

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5.0
25 Mar 2026
Recommend
CEO approval
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Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Cons

There were no cons while I was there

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