Good company, but lacks proper leadership - Anonymous employee Rakuten Employee Review

2.0
15 Apr 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very talented people Multicultural team Cutting edge technologies used

Cons

Working less than 10 hours a day is frowned upon No visibility on where the company is headed CTO uses "harsh" motivation techniques that include: turning employees on one another, threats, forcing people to work on weekends, constant harassment...

Explore other reviews about Rakuten

5.0
25 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Cons

There were no cons while I was there

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