Pros
Good environment if your willing to work for it. The culture is a blend of US and Japanese and if your open minded about learning new things from a different perspective, and can handle a more numbers driven company, you can excel. Pretty frequent promotions (partially due to turnover) and annual bonus. Management is focused on sales and profitability. Good benefits including some paid lunches each week and you cant forget the In-and-Out truck every month! Don’t expect to coast but if you work hard, they will treat you well and Rakuten is a great company to have on your resume as they continue to make acquisitions and grow and you might even get to visit Japan since they send employees to Rakuten Japan to learn how things are done at the parent company.
Cons
Company has been going through a transition from Buy.com to Rakuten.com which included a pretty heavy change over in terms of the business model and philosophy. Some good employees have left during the transition creating more work for some of us. Heavy emphasis on KPIs and numbers and daily reporting which can take some getting used to. Polish up on your powerpoint skills. No question that this is a challenging working environment which requires you to stay on your game.