Don't work here, it doesn't deserve a single star - Anonymous Rakuten Employee Review

1.0
6 July 2014
Recommend
CEO approval
Business outlook

Pros

The only pros were the people and the perks before, but both are gone now.

Cons

No perks, ridiculous hours, not much vacation, terrible management, no standards, bad practices, clients that hate the company, untrustworthy HR, high employee turnover, bad projects, favoritism, language barriers caused by management who do not understand US English, terrible office with not enough conference rooms and no privacy, lies, deception, no growth, no challenges...the list can go on, the worst company you could ever work for.

Explore other reviews about Rakuten

5.0
25 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Cons

There were no cons while I was there

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