It stinks - Anonymous employee Rakuten Employee Review

1.0
29 May 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible about time off and hours, but sometimes too flexible. Employees with poor work ethics take advantage of this.

Cons

Everyone who hasn't left is trying to get out. All problems stem from the person at the top (completely incompetent) and trickle down. It is a depressing work environment with many disgruntled employees. Those who are not disgruntled are just new. Rules are given as an excuse for not advancing and later the rules are broken for particular individuals.

Explore other reviews about Rakuten

5.0
25 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Cons

There were no cons while I was there

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