A lot of good people around but culture is awful - Anonymous employee Revolut Employee Review

2.0
2 May 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

* A lot of passionate and talented people around; * Quite high salaries; * You can get a promotion and/or stock options after half-year performance reviews; * The company offers relocations if you're interested.

Cons

* The company positioned as an Agile company. Now there are a lot of managers, managers of managers, heads of managers, etc.; * Plans are constantly changing; * The CTO wants every developer to use TTD, but in reality the process of software development is often NDD (Nik driven development) as Nik personality likes to set not achievable goals and to push "product owners" to deliver things in extremely tight deadlines (using his own motto "get **it done"). It leads to long working hours and burnouts. You can't say anything good about quality in such an environment; * No QA (literally: there are 3 QA engineers, who are working with mobile developers, no QA for the frontend or backend at all); * Recently they added 2 other opportunity to fire people. This is 2 additional performance periods (so it's 4 performance periods a year). They call it "performance checkpoint" and it happens quarterly now. With the only difference: there is no way to get a promotion or bonus, but you can get fired; * The performance review process is broken: you can ask people to review you, but the only opinion which is important is the opinion of your "product owner", which obviously can be biased + "product owners", as they are mostly non-technical people, don't really understand what exactly you've done + last "performance checkpoint" all the POs were ultimately asked to decrease marks they set for their team members; * As a result they started to fire people without warnings (about 100 people this quarter based on some internal rumors); * The way how they fire people is awful: this is an often case, when you have a meeting with a person in the morning, but next day you see just "Account deactivated" in Slack; * They use the "product owner" term which can sound like this is a position described in some Agile frameworks, but don't let to fool yourself: this is just a word they use to call ordinary product managers. Most of them don't own their products and act as proxies between Nik and a team. Also, micromanagement is one of the favourite strategies to manage people; * You never know what you should do to get a promotion or a pay raise. The only way to get is your "product owner" specifically asks to promote you, but considering they fire people (and "product owners" as well) often, there is a chance to find yourself in a team with a person as a manager who barely knows anything about you and how you've worked.

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Revolut Response
6y
Thank you for your honest review. In the fast changing fintech landscape, we do feel it’s critical to be able to pivot to the latest needs of our customers and opportunities available to us, and as an agile organization we should always strive to do this. We appreciate your honest feedback about our management. We have a system where people can benefit from having line managers as well as functional managers, one is task and programme oriented and one an expert in skillsets who can help with realistic expectations and measures. We’re working to support our managers with our Management and Leadership Guild and our Learning and Development Manager is working to create programs to ensure that we’re getting the best out of our management at all times. We implemented quarterly performance reviews, which are common across many industries and give both management and employees a chance to honestly assess whether their work is on track and provide an opportunity to offer more support or coaching if needed, to help people achieve their goals. Revolut’s performance review process includes time for informal and formal check ins on performance. Where people have been let go after a performance review, this follows formal review and discussion of their performance and where the company believes that the employee has not achieved the expected performance. Where people have been asked to leave the business for underperformance we aim to do this with care and sensitivity. Thank you again for taking the time to let us know about your experience, your feedback will be passed on.

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Pros

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Cons

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