A company with no ethical campas - Customer Service Representative Richer Sounds Employee Review

Dear D. We were concerned to read your somewhat distorted review following your very short time (less than eleven weeks) with Richer Sounds. The accusations you make regarding racism and misogyny are unfounded. As you are aware we did fully investigate your claims, this included interviewing a colleague whom you claimed was a witness along with other colleagues who were also present at the time according to the CCTV footage we reviewed; not one could corroborate your version of events. Our findings were communicated to you in writing, even though you chose to resign before the investigation concluded. We are proud to be an Employee Owned business and the comments you have made about our culture and colleagues are completely untrue. We would also like to clarify that the only reason there was any delay in you receiving your contract was that we were waiting for important documents we had requested from you before your contract could be finalized. Your manager had written to you before you commenced however, clearly setting out your hours and salary. You have completely misrepresented our offer of interest free company loans to colleagues, we certainly do not gain from them as your outrageous comments suggest. Our colleagues value the opportunity to obtain an interest free loan from time to time; particularly those who have recently joined us and may have living costs or personal expenses to cover before their first months’ salary is paid. In regards to our office location, you attended the office several times before you accepted the position and also had a paid trial day with the department you were to work in. All our colleagues who work at this location are thrilled with our new warehouse and spacious refurbished offices, which include a generously subsidised café serving breakfast and lunch throughout the day to colleagues. It is simply untrue that the advertised salary range for the position you held was incorrect. We checked this with you after you raised the issue and you conceded at the time that you “couldn’t find the advert” even though we had a copy. Although you were only with us for three months and still in training, we have checked and your earnings were within the salary range we had specified. In addition as you know, every colleague at Richer Sounds is paid the Real Living Wage as a minimum and we are accredited by the Living Wage Foundation. Your “review” has omitted to include the fact that after resigning without any notice, we have still chosen to pay your notice period as a gesture of good faith which is due at the end of June. It’s unfortunate that you now feel the need to make these inaccurate and vexatious comments on this site. Sadly, on rare occasions new colleagues find the culture at Richer Sounds isn’t for them and it would seem this was the case for you. Anyone reading the reviews on this site will see that the vast majority are overwhelmingly positive from our colleagues about working for Richer Sounds.