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      Ross Stores

      Engaged employer

      Ross Stores reviews

      Strong culture and growth potential, but leadership is resistant - Senior Director Ross Stores Employee Review

      5.0
      4 May 2026
      Senior director
      Recommend
      CEO approval
      Business outlook

      Pros

      Ross is a great place if you value strong culture of diversity and a solid discount program, benefits for eligible Associates, and clear pathways to grow into leadership supported by internal promotions, plus structured training. The business is solid and continues to grow.

      Cons

      Middle level leaders are resistant to new ideas. There is a lack of diversity in certain parts of the company and at the senior leadership level considering who the customers are at Ross. They have different standards for different people and do not always promote Black and Hispanic people who are qualified. HR does not care about employees if you have a complaint so be careful if you have a problem.

      avatar
      Ross Stores Response
      1mo
      Thank you for your thoughtful feedback and for your continued dedication. We are glad the culture, growth pathways, and business trajectory resonate with you. We value your concerns regarding leadership, innovation, and representation at senior levels. Building an inclusive organization - especially in leadership - requires ongoing effort and commitment. We appreciate feedback like this, which helps inform our improvement efforts.

      Explore other reviews about Ross Stores

      5.0
      25 June 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Helpful management that really helps with getting things done properly

      Cons

      Customers destroyed our bathrooms (Stinky) lol

      4.0
      24 June 2026
      Assistant buyer ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay is decent. Bonus structure is decent. Hybrid model. Summer Friday's through summer. Student of the business model. A lot of learning and grow your own opportunities. Care for your success in your role. Many opportunities to grow with the company, you just need to be out spoken and put yourself out there. Casual dress.

      Cons

      Busy work. Depending on the area you get assigned to work load and flexibility can vary. Favoritism. Can be a high stress environment. Certain areas do not believe in work life balance. Management love to micromanage and listen to themselves talk. Many meetings. Meetings that can be emails are your day in and day out. The actual office space is dated. In the heart of DTLA, very unsafe surroundings. Advised by management to not walk around outside of the building.

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