Ross Stores Reviews

3.2

51% would recommend to a friend

(11,198 total reviews)
avatar

Jim Conroy

64% approve of CEO

47% positive business outlook

Ross Stores has an employee rating of 3.2 out of 5 stars, based on 11,198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ross Stores employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

11K reviews
1.0
7 July 2026
Recommend
CEO approval
Business outlook

Pros

No pros at this time

Cons

District Manager texting at all hours of the day on personal cell, 6 am until 11 pm, no work life balance. Heavy operational focus, team cannot leave until all the freight boxes are complete (even if their shift is over), everything is timed at the store from the opening of boxes to the checking out of customers. Customers trash the store all day long and there isn't enough payroll to complete anything. There is no Internet in the store so SM can't network or complete anything office related.

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Glassdoor has 11,722 Ross Stores reviews submitted anonymously by Ross Stores employees. Read employee reviews and ratings on Glassdoor to decide if Ross Stores is right for you.