Poor work-life balance and heavy operational focus - Store Manager Ross Stores Employee Review

1.0
7 July 2026
Recommend
CEO approval
Business outlook

Pros

No pros at this time

Cons

District Manager texting at all hours of the day on personal cell, 6 am until 11 pm, no work life balance. Heavy operational focus, team cannot leave until all the freight boxes are complete (even if their shift is over), everything is timed at the store from the opening of boxes to the checking out of customers. Customers trash the store all day long and there isn't enough payroll to complete anything. There is no Internet in the store so SM can't network or complete anything office related.

Explore other reviews about Ross Stores

5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

- Good Community/Positive Work Environment - Clear Communication on Hours

Cons

- Schedule changes frequently, difficult to predict

5.0
4 July 2026
Recommend
CEO approval
Business outlook

Pros

All of my coworkers were wonderful. No high school drama. Boss was flexible and understanding, although he always liked it if you said you could work more hours. The employee discount is pretty awesome. The work wasn't bad and rude customers were rare.

Cons

There was pressure to come in even when you were sick. Pay wasn't the greatest; it usually stayed ahead of minimum wage, but by no means kept up with inflation. Visits from corporate often meant a new change in procedures that had been working and demands that were somewhat unreasonable given the constraints of the layout or number of employees available.

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