If you're not a merchant, or a favorite, you don't matter. - Anonymous employee Ross Stores Employee Review

2.0
27 Sept 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Strong business -Good bonuses -Pays generously -Passionate people -Generous benefits (for select group of people)

Cons

-Poor leaders - they continue to promote leaders with no leadership qualities, and who emulate poor leaders who they have learned poor leadership skills from. -Very political - there are clear favorites who can do no wrong (even though they do a lot of wrong) -Promote based on time in job, rather than those who have earned it. If they have to make a choice, they always choose the person they like more rather than the person who deserves it more. -Expected to carry out orders rather than think out of the box -Inconsistent in the ways that people are rewarded (in terms of pay, promos, flexibility in scheduling) -Vacation time is limited. Office is closed the week between Christmas and New Year's, however they require you to use vacation time or take it unpaid. There is no choice to work from home, you just have to take the week off with everyone else, regardless of what your vacation plans are for the year. -Don't expect things to change, even though they talk about it quite a bit. Sr. Leadership (CEO) doesn't like it. -Merchant driven organization - all other areas are of no concern. If you are a merchant, you probably have a pretty good gig, but all others suffer.

Explore other reviews about Ross Stores

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits once you're permanent

Cons

If you live in Atlanta the corporate office is in Alpharetta

5.0
4 July 2026
Recommend
CEO approval
Business outlook

Pros

All of my coworkers were wonderful. No high school drama. Boss was flexible and understanding, although he always liked it if you said you could work more hours. The employee discount is pretty awesome. The work wasn't bad and rude customers were rare.

Cons

There was pressure to come in even when you were sick. Pay wasn't the greatest; it usually stayed ahead of minimum wage, but by no means kept up with inflation. Visits from corporate often meant a new change in procedures that had been working and demands that were somewhat unreasonable given the constraints of the layout or number of employees available.

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