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      Ross Stores

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      Ross Stores reviews

      Ross NYBO is not a nice place to work - Merchant Support Associate MSA Ross Stores Employee Review

      1.0
      26 Oct 2017
      Merchant support associate msa
      Recommend
      CEO approval
      Business outlook

      Pros

      Located near Times Square

      Cons

      Extremely predjudice against people of color. Especially males. If hired at all they don’t last long unless they work in the mailroom. MSA’s are constantly subject to being targeted by mgmt until they quit or fired. Buyers tend to be nasty to MSA who do their admin work. Nothing is ever done to protect the MSA. Anything told to HR with promised confidence is repeated to mgmt with consequences. One of the lowest paying companies for the same position in NYC. People are fired for almost nothing. People are encouraged to apply for higher positions and then insulted when told that they did not get it. Only to see the girlfriend of the best friend of one of the most loved managers get the job.

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      Ross Stores Response
      8y
      We value your feedback and appreciate you taking time to reach out to us. With your permission we would like to contact you directly to personally address your comments. Please call us at 800-335-1115 or email us at customer.service@ros.com with the best number to reach you at and we would be happy to give you a call back. Thank you

      Explore other reviews about Ross Stores

      5.0
      2 June 2026
      Sales associate/cashier
      Recommend
      CEO approval
      Business outlook

      Pros

      - Friendly - Positive Environment

      Cons

      - Minimum pay - Few hours

      4.0
      24 June 2026
      Assistant buyer ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay is decent. Bonus structure is decent. Hybrid model. Summer Friday's through summer. Student of the business model. A lot of learning and grow your own opportunities. Care for your success in your role. Many opportunities to grow with the company, you just need to be out spoken and put yourself out there. Casual dress.

      Cons

      Busy work. Depending on the area you get assigned to work load and flexibility can vary. Favoritism. Can be a high stress environment. Certain areas do not believe in work life balance. Management love to micromanage and listen to themselves talk. Many meetings. Meetings that can be emails are your day in and day out. The actual office space is dated. In the heart of DTLA, very unsafe surroundings. Advised by management to not walk around outside of the building.

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