I don't know why I stayed here almost 5 years - Anonymous employee Ross Stores Employee Review

2.0
29 Aug 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some of the coworkers are great to be around and work with. Many of them I consider to be family. Schedule flexibility is ok when you go to school or have another job

Cons

Where do I start with the cons???! I have been here for over 3 years and raises are horrible I went from 7.25 to 8.50 in 4 years. When I went from cashiering to front end supervisor I asked if I would get a raise and they said no for what? FES's have a lot more responsibility than just cashiering. Lack of communication is pretty obvious with the managers and now that we got that people works going on scheduling sucks we're always short handed and have to deal with all the customers complaining because we don't have enough cashiers because people works scheduled everything wrong. People call out or do no shows and they get away with it all the time. Closing at midnight is so stupid. I have gone to other ross stores around those times to see how it is and literally there are maybe 1-5 customers in the store. Instead of wasting money on keeping the store open so late they should go back to closing it at 9:30 and guarantee the employees better hours and not to mention security and safety. There are a lot of crazy people out there at that time and the loss prevention specialists can't even stop a customer from shoplifting. Why should I put my life at risk by staying out so late if I know I can't be protected? I think that the whole part timers not being able to work more than 25 hours is ridiculous. Ross makes so much money everyday I don't understand where the money goes. They also hire so many people and the ones that have been there working for a long time and have shown to be hard working get their hours cut to maybe working one day in a week and the new hours are given to all the new people. This is the MAIN reason people are always quitting or just not showing up at all and I don't blame them. When I quit this year I will not be going back, not even to shop. How I've managed to stay working there for so long is beyond me.

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Cons

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1.0
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CEO approval
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Pros

They pay store managers pretty good

Cons

They are trying to be something they are not. It’s Ross and they are trying to make the stores high end and have them moving and all these tasks and merchandising every week/day cause of the new head of stores and yet no payroll or headcount to do any of it. They shove 5-6 trucks on you with holiday levels of inventory and yet no payroll to get it out of any plan other then just telling us to get it out even though we have no where to put it

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