Toxic, inflexible, and depressing - Buyer Ross Stores Employee Review

1.0
13 July 2023
Recommend
CEO approval
Business outlook

Pros

Coworkers are friendly and you can build strong relationships (through trauma bonding), formal onboarding process to help you learn the “Ross way”

Cons

The culture is unbelievably toxic - driven by leadership styles of upper management. They take being humble to an extreme - there’s literally no such thing as positive feedback or appreciation from management when buyers and assistants work countless hours to try their best to run their businesses through a global recession that was beyond their control. Expectations from management are completely unrealistic and once they have a baseless opinion of you, there’s no coming back from it. Absolutely no flexibility whatsoever in any sense of the word, and everything is micromanaged to an unrealistic degree that it makes things take 10x longer to complete. There are constant “911s” that don’t need to be 911s if management had better ways of managing their teams/communication. Buyers and assistants are stretched so unbelievably thin that workload becomes completely unmanageable without working well beyond the normal 40 hours a week. The office atmosphere is depressing and gross - no windows, pest traps in the kitchen/bathroom, outdated facilities, etc. Systems are outdated and inefficient. Barely any hybrid perks anymore now that they have rolled back the WFH policy to 4 days in office and I can definitely see them going back to 5 days a week in office soon.

Explore other reviews about Ross Stores

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits once you're permanent

Cons

If you live in Atlanta the corporate office is in Alpharetta

4.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay is decent. Bonus structure is decent. Hybrid model. Summer Friday's through summer. Student of the business model. A lot of learning and grow your own opportunities. Care for your success in your role. Many opportunities to grow with the company, you just need to be out spoken and put yourself out there. Casual dress.

Cons

Busy work. Depending on the area you get assigned to work load and flexibility can vary. Favoritism. Can be a high stress environment. Certain areas do not believe in work life balance. Management love to micromanage and listen to themselves talk. Many meetings. Meetings that can be emails are your day in and day out. The actual office space is dated. In the heart of DTLA, very unsafe surroundings. Advised by management to not walk around outside of the building.

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