Merchant support - Merchant Support Administrator Ross Stores Employee Review

2.0
8 Dec 2023
Recommend
CEO approval
Business outlook

Pros

work from home overtime availibility

Cons

-Temp to hire pushed off vacation day accumulation. -no set system in place. mostly word of mouth (digitally) -heavy excel use to verifiy merchant info/ item info - tedious work for amount of pay -short deadlines i.e. for amount of work typically two day turn around with but can also be same day turn around with half info given/unclear instructions.

Explore other reviews about Ross Stores

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

- Friendly - Positive Environment

Cons

- Minimum pay - Few hours

4.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay is decent. Bonus structure is decent. Hybrid model. Summer Friday's through summer. Student of the business model. A lot of learning and grow your own opportunities. Care for your success in your role. Many opportunities to grow with the company, you just need to be out spoken and put yourself out there. Casual dress.

Cons

Busy work. Depending on the area you get assigned to work load and flexibility can vary. Favoritism. Can be a high stress environment. Certain areas do not believe in work life balance. Management love to micromanage and listen to themselves talk. Many meetings. Meetings that can be emails are your day in and day out. The actual office space is dated. In the heart of DTLA, very unsafe surroundings. Advised by management to not walk around outside of the building.

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