Pros
I can confidently say it's an outstanding place to build a long-term career. The company is financially stable, which gives me peace of mind knowing we're well-positioned for success. The wellness and health benefits are top-notch, truly prioritizing the well-being of all employees. What stands out most is the company’s commitment to DEI programs—they’re not just buzzwords here. These initiatives are deeply embedded in the culture, creating a welcoming and inclusive environment where everyone feels valued. Respect for associates at all levels is fundamental to the company's ethos, and that respect extends to providing incredible growth opportunities. If you're someone who's dedicated and looking for upward mobility, Ross offers the perfect environment to thrive and develop professionally.
Cons
The company could benefit from updating its technology, particularly with AI and integrations that could help streamline administrative tasks. There’s a lot of manual work that could be automated, which would improve efficiency across the board. Additionally, the approval process for almost anything can be quite lengthy, which sometimes slows down progress. The interviewing process also tends to be extended, and could benefit from being more streamlined to improve the candidate experience. In terms of field training, having facilitators could help strengthen the company’s operations and improve knowledge sharing across teams. Finally, while the company has a great culture, incorporating more social media into the daily routine could help further engage employees and promote the company externally—though this could be a pro or con depending on perspective!