Horrific experience with abrupt job termination and no support - Head of Brand and Content Rossum Employee Review

1.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

There is not a single positive about this employer.

Cons

I was offered this particular role towards the end of April 2026. My employment contract was signed by myself and Rossum's CEO in early May. I then resigned from my current role, which I had been in for five years. Little did I know, but Rossum was undergoing an acquisition - which, obviously, the signatory on the contract knew about - by Coupa, which was announced in the days after my contract was counter-signed. Now, clearly a 'Head of Brand' role is no longer relevant if the brand is about to be swallowed up by a larger one. Despite my best efforts to reach Rossum, I failed; about a week and a half went by before I received a call telling me, via a pre-written statement, that my upcoming employment had been terminated. Now, with unemployment staring me squarely in the face - a terrifying prospect given I have three children to support and a mortgage to pay - surely Rossum would do the decent thing and pay me a month, maybe even two, to give me some time to look for a new role. Well, no. They offered one week. I tried to negotiate, but it was a hard no. This has been a genuinely horrific, life-changing experience for myself and my family - causing me no end of stress and, well, pure panic. I have suffered greatly, purely because of how Rossum has chosen to act. In hindsight, I'm sure I'll be glad to have dodged a bullet. But to anyone thinking of joining Rossum (or, indeed, Coupa), I have one bit of advice: don't, you're better than that. And Claude can do intelligent document processing anyway.

Explore other reviews about Rossum

5.0
21 June 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Awesome team and culture, great management.

Cons

The cons that come with a startup. Lots of figuring it out yourself. This is a pro for me though.

11
avatar
Rossum Response
3y
Thank you for sharing your feelings with us. We loved how you converted your "con" into a "pro". Working in a startup requires a lot of independence and self-confidence. However, we are always exploring ways to improve how the company is structured and the way in which information flows. This is so you can have the best possible experience.
2.0
24 Sept 2024
Recommend
CEO approval
Business outlook

Pros

They throw pretty good salary, cant lie. The product is solid, but not well-differentiated from all the competing vendors offering the same thing for less. Document automation has become saturated and so most deals are highly competitive.

Cons

Disclaimer that I got laid off with zero notice whatsoever, while having produced more than other team members who still work there to this day, which drives me to spend almost 7 full minutes doing a glassdoor review. Rossum is a highly toxic work culture for sure. Expect sporadic phone calls before the business day begins, and after the business day ends, on a consistent basis. Every rep in the US complained about pipeline insufficiency, as well as poor working relationships with the Pre-Sales Engineering team. Reps are forced to do their own prospecting in order to make up for insufficient pipeline. It is a highly critical culture where nothing is ever enough. Our best rep in the US left because it got to be over the top with toxicity. You have emotionally volatile Sales management, creating an environment where you don't know what kind of mood your bosses will be in at any given hour. Sales leadership would show up to forecast calls with the entire team and typically start the call; by sharing their mood/emotional state for the day (TMI)

12
avatar
Rossum Response
1y
Thank you for taking the time to share your experience. We’re glad you recognize the competitive salary and the strength of the product. We're sorry to hear that your experience at Rossum didn’t meet expectations. While we acknowledge that a high-performance environment can sometimes lead to pressure, we take all feedback seriously and are committed to continuously learning and improving our culture. We appreciate your insights and wish you the best in your future endeavors.
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