Fun company, weird dynamics at the top. - Customer Support Specialist S-Trip! Employee Review

2.0
28 Jan 2022
Recommend
CEO approval
Business outlook

Pros

Fun environment, easy job, real focus on creating a good experience for customers

Cons

Things were very secretive from management. Not much transparency and many of us felt taken advantage of.

Explore other reviews about S-Trip!

5.0
14 Aug 2017
Recommend
CEO approval
Business outlook

Pros

We get to help students have a great experience. Sharing it with their entire class. Travel, new culture, meeting new friends, celebrating etc! I get to experience the before planning and promoting, I then get to see it follow through on destination which is amazing and continue to hear memories years later.

Cons

There can be long hours at times.

avatar
S-Trip! Response
8y
Thanks for the review. There is something so special about sharing this amazing opportunity with a new generation of travelers! Of course as you know the hours can be long and irregular during our peak times and we thank you for your years of dedication. Thanks so much!
1.0
12 Nov 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- great co-workers - lax / casual work atmosphere - some flexibility with hours - travel a lot, chance to travel on destination - unique product - working with students (if that's your thing)

Cons

- the office is a glorified call-center - authoritarian leadership - little to no communication with upper-management (unless you're a favorite) - no existing or functional HR department - many people leaving and joining the company all the time - ALL EMPLOYEES ARE DISPOSABLE - extremely stressful environment - managers are rude, demanding, and totalitarian - unrealistic sales goals - will expect you to cover costly work expenses upfront, especially for travel (even though they are a travel company......?) Bottom line, the MOST UNPROFESSIONAL COMPANY I'VE EVER WORKED FOR.

3
See reviews by: Helpful|Rating|Date|All