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SUMMIT One Vanderbilt

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Hot Mess - Guest Experience Ambassador SUMMIT One Vanderbilt Employee Review

2.0
5 Sept 2022
Recommend
CEO approval
Business outlook

Pros

21/Hr starting pay VERYYY flexible. there's times of the year where u can pick up at least 50 hours or even as little at 12 "Easy work", you direct people, tell them what to do and what not to do

Cons

- management is so disorganized!!! not only general managers but the higher ups - the employees there are SOOOO rude. I have been uncomfortable at work many a time and feel it has made me more shy due to the amount of rude people they higher - some managers are also very rude and unprofessional - HR is also very rude and there are many people who have had bad experiences with them - Need ID access to get into the locker room BUT GET THIS they dont give you access right away :) so while youre supposed to be off work youre running around trying to get someone to let you in making you leave work MANY A TIME HALF AN HOUR LATER!!! - Have many leads who are inapropriate and could be reported for sexual harassment... - Management treats ambassadors like children, there are literally NO perks you get from this job. - If you're An actual professional and value your time I wouldn't work here tbh. its a huge headache and waste of time... literally the only good thing is the pay

Explore other reviews about SUMMIT One Vanderbilt

5.0
26 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

love the staff, everyone is freindly

Cons

can get very busy on the holidays

2.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

The pay is okay for what the job actually is. The location is convenient, you can get there by almost any train via grand central, Times Square, port authority, the LIRR and the metro north. If you’re a people person you might make some connections.

Cons

The managers are terrible and are more worried about being on their phones scrolling and making TikTok’s and sitting in their offices rather than actually doing their jobs. They have favorites and if you’re not one of them they treat you like garbage, talk ish about you behind your back and try to bully you. The whole place is very cliquey and unprofessional. The senior managers and onsite associate directors don’t care about you, your wellbeing or your safety. If you have a bad interaction with a guest they will always put the blame on you, even if the guest is disrespectful and or threatening you they won’t side with you because they’re cowards. If you’re a full time worker with this department you can forget about ever having a life outside of this place. They want you to be slaves; which is why the managers, senior managers (with the exception of 1) and associate directors are so miserable and want you to be miserable too.

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