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      Scottish Widows

      Part of Lloyds Banking Group

      Engaged employer

      Scottish Widows reviews

      Highs and Lows - Customer Service Agent Scottish Widows Employee Review

      3.0
      23 Mar 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Can work from home 60% of the time

      Cons

      Repetitive work with many different software platforms to navigate

      Explore other reviews about Scottish Widows

      2.0
      18 Jan 2024
      Administration assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      Nothing great to be honest

      Cons

      Terrible network and company to work with

      4.0
      4 June 2026
      Pensions administrator
      Recommend
      CEO approval
      Business outlook

      Pros

      They are good at supporting staff to provide the capacity to work hybridly.

      Cons

      The hourly salary is quite low, work load can be quite demanding.

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