Great learning environment but needs better communication - Anonymous employee Second Talent Employee Review

IT here isn't an afterthought, leadership understands that reliable systems directly affect how well the team can serve clients across multiple markets. You have genuine autonomy to improve infrastructure rather than just fielding tickets. Colleagues are appreciative when systems run smoothly, which makes the often invisible work feel valued.

Some internal tooling is still maturing, which means occasional workarounds while better solutions are built out. Documentation for legacy systems could be more thorough.

The work here is genuinely varied, you're not just maintaining systems or fixing tickets all day. As IT staff you're involved in supporting the tools and infrastructure that a growing team actually depends on, which means your work has visible impact. The team is collaborative and approachable, and leadership is practical about what IT needs to function well. There's room to suggest improvements and actually see them implemented.

Some internal systems and processes are still being standardised, which means you occasionally have to work around gaps that a more established company would have ironed out already. Not a dealbreaker, but requires someone who is comfortable being proactive rather than waiting for everything to be figured out for them.