Fun side gig, hard to move up. - Cast Member Sephora Employee Review

4.0
13 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Education, upbeat environment, helping clients feel confident

Cons

staff can be unfriendly/feel like high school sometimes, not a lot of room for career growth.

avatar
Sephora Response
3mo
Thank you for taking the time to share your current experience! You really hit the nail on the head when it comes to what’s great about Sephora. We pride ourselves in helping employees thrive in their beauty, creating a welcome environment, and playing a meaningful part in our clients’ confidence journeys. That impact is truly the heart of what we do at Sephora. ❤️ We also hear your feedback regarding team dynamics and career growth. We know how important it is to feel supported by your coworkers and leaders in both environment and career development, and we are always working on ways to strengthen both. Thank you again for your insight and for the care you bring to your clients.

Explore other reviews about Sephora

5.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Management was nice, people I worked with were nice, fast pased enviroment.

Cons

Hard to request off at times and a lot of demmand.

3.0
18 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Loved learning more about products and working with most of the other team members. Helping people find products that worked for them was really fun.

Cons

Managers are WEIRD. They play favorites and will talk about it while you are standing right there. Practically make you beg for hours. If you are anything other than the current viral makeup style look, you will get less opportunities. Leadership acts like mean high school girls. Working here took away a lot of my passion for the beauty industry for a long time. Also, when it comes to gratis - why are you letting certain managers walk out with 4 bags of things that they have hand picked? Then leaving whatever they discarded to be handed out??? Constantly had missing gratis from my bag because of managers going through the products they wanted. Scheduling is not flexible or even makes sense. Whoever they like gets better shifts. Would constantly have extra shifts added with no notice until an hour before the shift. Or shifts taken away because a favorite wanted them.

See reviews by: Helpful|Rating|Date|All