A great place to start a retail career - Anonymous employee Sephora Employee Review

4.0
8 Oct 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great Incentives (Gratis(Free Products), Decent Discounts, Travel for Trainings) Very Focused on Education (Store/Product/Techniques) Advancement Available Decent Benefits Plan (Medical, Dental, Vision, 401K)

Cons

Scheduling Is A Problem If You over perform or under perform Over Perfomance = No weekends off ever, inconvenient scheduling Under Perform = Dont expect to see you name on the schedule but once or twice a week Cast can tend to be very pretentious Education outside of what company is doing is not always looked on favorably

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5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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