Great experience but terrible management - Anonymous employee Sephora Employee Review

2.0
1 Nov 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great discounts, incentives, and bonuses, plus company philosophy can't be beat. Breaks are lengthy and recurrent. Management is really organized and on top of stuff.

Cons

Management, however, is very lacking in many regards which severely affected employee morale. Shifts are too long and tiring and not a lot is done to ensure employees are feeling at their best.

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5.0
2 June 2026
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Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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