Pros
-Free Makeup -Brand knowledge that can help you better your skills if you freelance -Fast thinking enviroment
Cons
-Complicated management system. You literally don't know whos in charge on any given day. And asking will get you in trouble. I often received contradictory statements from different managers "you have to email me that information" + "email is not a valid way of sending information here at Sephora" were both stated to me from two different leaders. -Sephora as a brand has a great list of core values that make working for the company sound amazing. However they do not actually abide by such values. Sometimes even completely ignoring them. -No commission or cash incentives unlike most "beauty counter jobs". -They focus on poor customer service. They have you wear a headset and make sure you spend no more than 10 minutes with a customer. And even if you are selling someone $400 worth of stuff they want you to leave that customer and will bark in your ear to do it. -Working in a space that is prodominantly females = catty and mean. Lots of talking behind your back even from managment. -Not allowed sick days. They will find a way to fire you if you are sick during a busy season. Despite promoting a "work life balance" -Hygiene is terrible. They dont clean the product properly that they actually apply onto customers. They only use 70% alcohol to clean product when 99% is the only acceptable percentage to clean. Brush cleaner they use does nothing and they never give you time to deep clean your brushes.