Avoid, Especially for the MC role - Merchandise Coordinator Sephora Employee Review

1.0
1 Feb 2019
Recommend
CEO approval
Business outlook

Pros

Free products, Brand Events, and Meeting Brand Founders

Cons

Where to begin, for starters you’re promised training and then months go by and you’ve barely been trained at all. Sephora has a mean girl culture in it’s merchandising department, the gossip is endless, the dirty looks and whispering are provided on a daily basis. You can report things to HR but nothing gets resolved, you’re told “it’s like this everywhere.” Management is fake and they don’t become concerned about bullying until you report it to HR and then they try to be your “friend.” Also, the MC role is HOURLY, don’t count on recieveing overtime, it is so hard to get all the work done because your days are cut in half by meetings, setting up lunches, etc. How well you’re liked determines how you do here, it’s a draining popularity contest.

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5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
18 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Loved learning more about products and working with most of the other team members. Helping people find products that worked for them was really fun.

Cons

Managers are WEIRD. They play favorites and will talk about it while you are standing right there. Practically make you beg for hours. If you are anything other than the current viral makeup style look, you will get less opportunities. Leadership acts like mean high school girls. Working here took away a lot of my passion for the beauty industry for a long time. Also, when it comes to gratis - why are you letting certain managers walk out with 4 bags of things that they have hand picked? Then leaving whatever they discarded to be handed out??? Constantly had missing gratis from my bag because of managers going through the products they wanted. Scheduling is not flexible or even makes sense. Whoever they like gets better shifts. Would constantly have extra shifts added with no notice until an hour before the shift. Or shifts taken away because a favorite wanted them.

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